Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE REQUESTED TO EXIT THIS PAGE AND DO NOT ACCESS OR USE THIS WEBSITE.

1. Introduction 

1.1 It is the policy of the Jumble Entertainment’s website that is being managed and owned by Jumble Entertainment LLC (“Jumble”, “we”, “us” or “our”) to respect your privacy. To protect your privacy we provide this notice explaining our online information practices at www.jumble.ae (the ‘Website'), together with our Terms of Use available at [insert link to Terms of Use], and the choices you can make about the way your information is collected and used. This notice applies to information collected from you at our venue and/or submitted by you on the Website (“Collect”). By using the Website and/or purchasing ticket or any product/services from the Website, you agree to the collection, storage and use of your information as described herein.

1.2 We reserve the right to change these terms and will post any changes on this page so that you are always aware of what information we collect and how we use it. We encourage you to check this page regularly. Your continued use of the Website following any changes will constitute your acceptance of such changes. Please read the following carefully to understand our views and practices regarding the Personal Data (as defined below) and how we will treat it.

1.3 In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy. Accordingly, we will take reasonable steps to prevent unauthorised access to, or disclosure of the Personal Data.  However, since the Website operate via internet which can be interrupted by external forces, you acknowledge and agree that we cannot guarantee that the Personal Data shall be fully secure.

1.4 By continuing to use the Website, you agree to the terms and conditions set out in this Privacy Policy, including Terms of Use. You agree that we may Collect the Personal Data for the purposes of providing you with access to our Website and for any of the purposes listed in clause 3 below.

2. Personal Data 

2.1 There are several types of information that we Collect on the Website that includes information for our business purpose to serve you better. On some pages of the Website, you can voluntarily provide personally identifiable information of an individual such as your/their name, gender, age, postal address, e-mail address and phone number ("Personal Data") when you contact us with an inquiry, request, or suggestion, provide feedback on our products/activities, participate in a marketing program, or register to receive promotional materials and products and services.

2.2 We may also Collect other information, including your interests, preferences, purchasing behaviour, transactional information, geographical location and demographics (e.g., age, gender and income information). We may, on occasion, combine Personal Data that we receive online with other records (such as those collected from telephone, at our venue and direct purchases) to develop a customer profile relating to you.

2.3 We will attempt to limit the types of Personal Data that we Collect only to which you consent (for example, in the context of online registration, competitions, message boards, surveys, polls, games, SMS, MMS and other mobile services).

2.4 If you would like to make sure we do not share your email address or other Personal Data with any third parties or that we do not provide you with targeted e-mails, surveys or promotional offers, send us an e-mail opting out of these communications to unsubscribe@jumble.ae Please note that we may occasionally contact you for administrative purposes even if you opt out of these communications.

2.5 When you visit our Website, our web server also automatically records the name of your ISP (Internet Service Provider), the website from which you visit us, the pages on our sites you visit and in what sequence, and the date and length of your visit. This information is aggregate and anonymous data and does not identify you specifically.

3. Use of Personal Data 

3.1 We may use the Personal Data to:

3.1.1 provide services or products you request (e.g. send you by email or other electronic means our newsletters or other products/activities or services in which you express an interest);

3.1.2 allow you to participate in recreational activities on the Website (e.g. participate in our message boards), to organise or carry out promotional activities, games or promotional events;

3.1.3   inform you of changes made to our Website;

3.1.4 inform you of products, activities, services, promotions, offers and competitions which you may find interesting, subject to clause 6 below;

3.1.5 respond to any queries you may have;

3.1.6 develop a direct relationship with you for the purposes described in this section;

3.1.7 develop an online customer profile;

3.1.8 understand general customer trends and patterns so we can develop and support existing and ongoing marketing strategies for our products and services; and

3.1.9 for security, administrative and legal purposes.

3.2 Where you choose to receive mobile services and content via SMS, MMS and other mobile services, we use this information to deliver such mobile services and content to you, to carry out market research, to track sales data and to plan other promotional activities which may be of interest to you.

4. Links and Cookies Policy 

4.1 The Website may contain links to other websites, including among others those of advertisers and other third parties and companies whose trademarks appears on the Website. Users should consult the other sites' privacy policies on such third-party sites before submitting any Personal Data, as we are not responsible for and have no control over the Personal Data that is submitted to, or collected by, these third-party sites to which we may link.

4.2 We, our third-party service providers and our partners may send "cookies" to your computer or use similar technologies to enhance your online experience at our Website and across the internet. "Cookies" are files that can identify you as a unique customer and store your personal preferences as product preferences to tells us which site pages you have visited and in what order. We use cookies and other technical information to personalise your visit to the Website, to analyse traffic on the Website and to track user trends, patterns and selections for authorised download and for technical reasons connected with your use of our website. Cookies can either be permanent (i.e. they remain on your computer until you delete them) or temporary (i.e. they last only until you close your browser).

4.3 We may also use "web beacons" that monitor your use of our Website. Web beacons (or web bugs) are small strings of code that provide a method for delivering a graphic image on a web page for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the web beacon appears, the URL (Uniform Resource Locator) of the page on which the web beacons appears, the time when the page containing the web beacon was viewed, the types of browser that fetched the web beacon and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, web beacons let us know whether you received and opened our email. On their own, cookies or web beacons do not contain or reveal any Personal Data. However, if you choose to provide us with any Personal Data, it can be linked to the anonymous data stored in the cookies and/or web beacons. Most browsers are initially set to accept cookies. However, if you prefer, you may adjust your browser to reject cookies from us or from any other website. Additionally, by setting your web browser to display HTML emails as text only, you may be able to prevent the use of some web beacons. However, please note that certain areas of our Website can only be accessed in conjunction with cookies or similar devices.

5. Personal Data that is available publicly

If at any time our Website offers any chat rooms, message boards, blogs, newsgroups or forums, etc., we Collect the information that you disclose. Such information will be used in accordance with this Privacy Policy. Please note that we are not responsible for other parties' use of any Personal Data that you make available to such third parties through any chat room, message board, blog, newsgroup or forums, etc. on our Website.

6. Personal Data for marketing purposes 

6.1 We may use the Personal Data for the purposes of:

6.1.1 direct marketing of our own products, activities and services and on behalf of our associates and/or affiliate companies; and/or

6.1.2 direct marketing of products, activities and services on behalf of selected third parties, if you have agreed to your details being passed onto such third parties.

6.2 You are entitled to request that we desist from using the Personal Data for the purposes of direct marketing, and follow the opt-out steps as specified in above clause 2.4.

7. Security measures 

7.1 Although absolute security cannot be guaranteed over the Internet, we have in place up-to-date, reasonable technical and organisational security measures to protect the Personal Data against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we may Collect online.

7.2 While we cannot ensure or warrant the security of any Personal Data that you may provide to us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.

8. Protecting the Personal Data

We take adequate steps to:

  • Protect the Personal Data collected from you against unauthorized access, disclosure, alteration or destruction.
  • Protect the Personal Data that you provide while you transact online. However, do note that no security system or system of transmitting data over the Internet can be guaranteed to be entirely secure.
  • Ensure that our affiliates and service providers take reasonable measures to maintain the confidentiality of the Personal Data.

9.  Sharing of Personal Data

9.1 We may share the Personal Data with other affiliates, business partners and/or associates of Jumble that have agreed to be bound by this Privacy Policy. We may use third party contractors (including but not limited to our auditors, legal advisers, business partners) to help us operate our business and the Website or administer activities on our behalf, such as authorize credit card transactions. We may share the Personal Data with such contractors for limited purposes that may vary on the basis of a contractor’s scope of work and other criteria that Jumble may decide from time to time.

9.2       If Jumble is sold to or merges with another company, some or all of the information collected from you may be transferred to a third party as a result of the transfer of assets, to the extent permissible by applicable laws. We may also disclose the Personal Data when we determine it is necessary to comply with applicable laws or protect the interests or safety or Jumble or other visitors to the Website.

10        Do's & Don'ts to Ensure Your Security

10.1     For your own privacy we advise you not to include sensitive personal information in any emails you send to us. Please don't send us credit card numbers or any personal details via email.

10.2    As a parent or legal guardian, please don't allow your children to submit any personal information without your permission and do not allow your children to use Website, except under paternal guidance.

11. Contact Us

If you have any questions or concerns regarding this Privacy policy or any concern which is not address in this Privacy policy or any concern over our use of the Personal Data, please mail us at info@jumble.ae